Frequently asked questions

How long does shipping take?

Orders usually take around 3-5 days to be fulfilled, then the product is shipped. Shipping times depend on where you're getting the product delivered to, and the availability of the product at the manufacturing facility. If a product is out of stock at one facility, your order will be placed at a facility that has the product in stock, but shipping may take a little longer.

Can I return my product?

  • Sure! Just ensure it isn't damaged / hasn't been soiled (please ensure the product is clean, and doesn't smell, or have stains or marks on it)!
  • Just package and send your product to the return address (contact me at info.playzone95@gmail.com to get the return address) with a piece of paper that has your name, order number, and the returned product name and size written on it, inside the parcel with the product. Once I receive the order I will refund you. Please send your parcel TRACKED. Unfortunately, I cannot cover your return fee.
  • PS: Each product is made to order, and to a very high quality. Please order thoughtfully, and carefully!

Can I cancel my order?

If you want to cancel, please contact me as soon as possible. Production begins very soon after the product is ordered, so it may be too late for me to cancel the order with my manufacturers if you leave it too long. If you're too late to cancel I'm afraid you'll have to wait until the order is delivered and then send it back to the return address for a refund.

Will I get customs charges on international orders?

Custom charges on international orders vary from country to country. I suggest you google your country's custom policies before ordering. I will not be held responsible for paying customs charges or import duties.

What size should I buy?

  • All sizes and measurements are in each product description for every product.
  • Measure yourself, or compare the measurements of your favourite clothes against the measurements in the product description (have a look at the measurements of your favourite tee on that brand's website, then compare those measurements to ours, if you're stuck).

What does 'made-to-order' mean?

It means that my design is only printed or embroidered onto your product once it's been ordered, by you. I spent months ensuring I found a manufacturing company that I can trust and that actually delivers a quality print, on a quality product. If there are any issues with your order please send me an email, and we'll sort it out!

Wash care for clothes

Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners.

Tumble dry low, or hang-dry for longest life.

Cool iron inside-out if necessary. Do not iron decoration.

Do not dry clean

Where can I find the music you use in your posts?

Can I support any other way?

Sure! I always appreciate the support, no matter how big or small. Head on over to my buymeacoffee, where you can support by just buying me a lil lunch :)